RULES OF PROCEDURE
As Owners, we want you to have a pleasant stay in our pension, making sure that we strive to ensure that all the services offered live up to your expectations. The internal regulations and the norms of behavior presented below have the role of establishing the premises for the functioning of the pension in civilized conditions and according to the legal norms.
The purpose of this regulation is to establish the conditions for the stay of tourists within the pension. It applies to all tourists, who accept it by the very fact of their accommodation in the pension and must comply with it without limits or reservations.
For good communication and coexistence, please strictly follow the following rules of inner order.
Reservation and accommodation
In order for our efforts to ensure the best conditions for accommodation, comfort and privacy to be preserved, and for your eventual return to us, we kindly ask you to carefully treat the facilities and ambiance of the pension spaces.
Our accommodation services refer to the entire pension regardless of the number of people (up to the maximum capacity of 11-13 adults).
The minimum accommodation period is 2 nights.
All prices refer to accommodation in the entire pension under the conditions mentioned here.
Between April 1, 2021 - October 31, 2021
Monday - Friday - 950 lei / night, VAT included
Friday - Sunday - 1000 lei / night, VAT included
Between November 1, 2021 - March 31, 2022
Monday - Friday - 1100 lei / night, VAT included
Friday - Sunday - 1250 lei / night, VAT included
Winter Holidays accommodation packages
Christmas 2021 - December 23 - 26, 2021 - 5,500.00 lei, VAT included
New Year's Eve 2021 - December 27, 2021 - January 2, 2022 - 14,000.00 lei, VAT included
-using a bank card
-holiday vouchers (Sodexo, UP, Edenred) printed format
-holiday cards (Sodexo, UP, Edenred)
-for public employees, the fiscal invoice is issued for employer settlement
NOTE: For reservations made through the online platforms Booking.com and Airbnb.com, according to the legal provisions, payment with vouchers or holiday cards is not accepted.
The reservation is considered to be firm at the time of payment of the advance of up to 25% of the total value of the stay (regardless of the length of stay) or any other value up to the total value. This amount is also a guarantee and is returned at check-out or, if there are no problems, the difference is paid up to the value of the stay.
In case of cancellation of a reservation less than 7 days before 12:00 PM on the day of check-in, the advance will be fully refunded.
2 . Comfort and safety
SMOKING IS NOT PROVIDED IN THE ROOMS AND THE ENCLOSURE OF THE UNIT!
It is forbidden to smoke and smoke (electronic cigarette - according to hot.CE) in the rooms and inside the pension. The unit is equipped with smoke detectors that are connected to firefighters. The arrival of firefighters involves travel costs that will be borne by the person who triggers these devices.
Smoking areas are set on balconies and terraces, which are equipped with ashtrays.
Failure to comply with the smoking ban in the room or any room of the unit entails payment of the general cleaning fee, washing the curtains, curtains made by the professional company in an emergency, and the value of the room for a minimum of three days, time required to ventilate the room until the total disappearance of the odor caused.
For the safety of you and our business, please make sure that the access is left CLOSED after 21.00 / 22.00.
Bath towels are changed every 3 days and bed linen is changed every 4 days or on request.
the deterioration of the objects from the endowment of the pension, otherwise the responsible ones owe to the Commercial Company the equivalent value of the damaged object, the labor and the eventual losses caused by the suspension of the activity of renting the room during the repairs;
leaving the pension with objects from the pension endowment;
access to the spaces intended for the pension staff;
the access to the pension of persons who are not accommodated, if they have not been notified to the administrator;
food preparation and consumption in the room, food consumption is allowed only in specially arranged spaces;
throwing cigarette butts in places other than ashtrays or specially designed places;
access with large electrical consumers, stoves, radiators, air heaters, kettles in the pension! If necessary, ask the administrator. Any damage caused by the malfunction of the electrical appliances introduced inside the pension, including chargers, phone batteries, tablets, etc., are your responsibility;
the introduction of weapons, knives or tear gas! According to Romanian legislation, the consumption or sale of hallucinogenic or psychotropic substances is prohibited and is punishable.
It is mandatory for tourists:
not to leave their children unattended;
not to leave their pets unattended;
report any damage to the equipment or installations as soon as possible, do not attempt to repair it yourself;
do not use towels for: wiping dyed hair, for removing make-up, cleaning shoes, suitcases, flooring, etc. Use for body use;
any accident caused by the improper use of the equipment or non-compliance with this regulation is not our responsibility;
any accident caused by non-supervision of children is not our responsibility;
garbage and household waste will be stored in household bags, which are made available to you in the kitchen area, or in the garbage bins located within the pension;
for any destruction or damage to the goods or non-compliance with the cleaning rules, measures will be taken accordingly and the amounts related to the repair of the damages will be paid.
This regulation meets the expectations of our tourists. In case of non-compliance with one or more restrictions of this regulation, we reserve the right to prohibit access to the premises of the pension and to act in accordance with the law for violation of private property or its internal rules.
3. Kitchen and dining area
The kitchen is available to all guests, but it is designed for simple meals.
Please KEEP CLEAN and leave the location as you would like it to be.
use the vacuum cleaner with confidence;
all waste will be collected selectively, in the properly marked garbage bins;
you will find new household bags in sufficient quantities for each waste fraction;
under no circumstances leave the cleaning on the next morning no matter what the late hour is;
do not leave dirty dishes in the sink, or in the dishwasher;
do not leave electrical appliances in unsupervised operation (except for the dishwasher);
do not leave any food (bread, milk, mustard, juices…) in the kitchen, please keep them in the refrigerator. Any food found will be thrown in the trash, considering that it does not belong to anyone accommodated;
any forgotten goods in the pension are stored for 30 days. If they are not recovered after this period, they become the property of the pension.
The preparation of a BBQ or kettle can be done only in the specially arranged place. Inform your administrator in advance of your intention to use the grill or kettle. After each use of the grill or cauldron, the fire will be extinguished with water and the grill will be cleaned.
Thank you for your understanding and we wish you well
a pleasant and relaxing stay!
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